Terms of Service

These Terms of Service ("Terms") govern your access to and use of MINICMO, the marketing platform available at minicmo.io and app.minicmo.io, operated by Mánahöll ehf., a private limited company registered in Iceland (company registration number / kennitala 510523-1050) ("MINICMO", "we", "us").

By creating an account or using MINICMO you agree to these Terms and our Privacy Policy. If you do not agree, do not use the service.

1. The Service

MINICMO is a modular marketing platform for small businesses. Depending on your plan and the apps your organization installs, it includes:

• Brand management: brand guides, brand asset library, personas
• Marketing apps: an installable marketplace of tools such as AI content generation, image editing, email marketing, social media publishing, CRM, task and campaign management, and marketing analytics
• Website Builder: building and publishing websites on *.minicmo.site subdomains or your own custom domain
• AI features: AI-assisted content and image generation, metered by a monthly credit allowance included in your plan (with optional top-ups)

We may add, change, or retire individual features and apps as the platform evolves. We will give reasonable notice of changes that materially reduce functionality you pay for.

2. Accounts and Organizations

• You must be at least 18 years old and provide accurate information when registering.
• You are responsible for keeping your credentials secure and for all activity under your account. Notify us immediately of any unauthorized use.
• Organizations are the billing and data boundary. Organization owners and admins control membership, roles, installed apps, and data within their organization, and are responsible for their members' compliance with these Terms.

3. Subscriptions, Billing, and Refunds

• Paid plans are billed in advance, monthly or annually, through our payment provider Paddle, which acts as merchant of record. Paddle's own terms apply to payment processing.
• Prices may change with at least 30 days' notice, effective from your next billing cycle.
• You can upgrade, downgrade, or cancel at any time in your account settings; cancellation takes effect at the end of the current billing period.
• AI credits included in a plan reset monthly and do not roll over; purchased top-up credits do not expire.
• Refunds are handled as described in our Refund Policy and as required by law.
• Non-payment may lead to suspension and, after reasonable notice, termination.

4. Acceptable Use

You may not use MINICMO to:

• break the law, infringe intellectual-property rights, or violate the privacy of others
• send spam or unsolicited bulk communications
• publish or distribute unlawful, deceptive, or harmful content (including through websites or emails created with MINICMO)
• probe, breach, or interfere with the security or operation of the platform, or access other tenants' data
• resell the service or use it to build a competing product
• misuse AI features, including generating content that violates applicable law or third-party AI providers' usage policies

We may suspend or remove content or accounts that violate this section.

5. Your Content and Data

• You own your content. Everything you upload or create — brand assets, copy, images, websites, CRM data — remains yours. You grant us the licence needed to host, process, display, and transmit it solely to provide the service (including publishing websites you choose to publish and delivering emails and social posts you send).
• You are responsible for having the necessary rights to the content you upload and for the accuracy and legality of what you publish.
• Websites and marketing you publish: you (your organization) are the data controller for data collected from your site visitors, subscribers, and customers. You are responsible for your own privacy policy, cookie compliance, and lawful marketing practices in your jurisdiction.
• Connected services (e.g. Facebook/Instagram, Google Analytics, ad accounts): you must have the authority to connect them, and your use of those platforms remains subject to their terms.

6. AI-Generated Content

AI output is generated automatically and may be inaccurate, incomplete, or similar to content generated for others. You are responsible for reviewing AI-generated content before using or publishing it. To the extent permitted by law, we assign to you any rights we may hold in AI output generated for you.

7. Our Intellectual Property

The MINICMO platform — software, design, and branding — is the property of Mánahöll ehf. or its licensors. These Terms grant you no rights in it beyond the right to use the service.

8. Termination

• You may delete your account at any time under Account → Delete account, or delete an organization from its settings.
• We may suspend or terminate accounts for material breach of these Terms, non-payment, or unlawful activity — with prior notice where reasonable.
• After termination, your data is deleted in accordance with our Privacy Policy (within 30 days, except records we must keep by law, such as billing records).

9. Disclaimers and Liability

• The service is provided "as is" and "as available". We do not warrant uninterrupted or error-free operation.
• To the maximum extent permitted by law, our total aggregate liability for claims arising out of the service is limited to the amount you paid us in the 12 months preceding the claim, and we are not liable for indirect or consequential damages, lost profits, or lost data.
• Nothing in these Terms limits liability that cannot be limited under applicable law (e.g. for gross negligence or wilful misconduct).
• You agree to indemnify us against third-party claims arising from your content or your breach of these Terms.
• We are not liable for failure to perform caused by circumstances beyond our reasonable control.

10. Changes to These Terms

We may update these Terms. Material changes will be announced by email or in-app notification at least 30 days before taking effect. Continued use after the effective date constitutes acceptance; if you do not agree, you may cancel before the changes take effect.

11. Governing Law and Disputes

These Terms are governed by the laws of Iceland. Disputes that cannot be resolved amicably shall be brought before the competent Icelandic courts. Please contact us first at help@minicmo.io — most issues can be resolved directly.

12. Contact

Mánahöll ehf. (kennitala 510523-1050), Iceland Email: help@minicmo.io

These Terms are effective as of the "Last updated" date above and constitute the entire agreement between you and Mánahöll ehf. regarding the service, together with the policies referenced here. If any provision is found invalid, the remainder stays in force.